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REACH Learning Provision Privacy Policy

 

Our Contact Details

Name: Reach Learning Provision

Address: Nottingham City Council New Basford Community Centre, Zulu Road, New Basford, NG7 7DS

Phone Number: o115 9161454

E-mail: admin@reachlearningprovision.org

ICO Company Registration Number: ZB418533

 

The type of personal information we collect

We collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email and communications).

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To process your request

  • To contact you about the services we offer

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting admin@reachlearningprovision.org

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

REACH Learning Provision will NEVER pass your details on to a third-party company.

 

How we store your personal information

Your information is securely stored.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our website services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at admin@reachlearningprovision.org if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at admin@reachlearningprovision.org

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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